Though they are related, public relations and online reputation management are two separate undertakings. Keep reading to learn more about these different marketing aspects. What comes to mind when you think of PR? If you are like many people, you may think of media interviews, press releases, and promotions. Now ask yourself what comes to […]
PR and Online Reputation Management: What’s the Difference? Read More »
While social media is a great addition to your marketing campaign, it should not be your main source of customer service. As such, it is essential that you set up proper customer support. In our increasingly fast paced world, what have your tried in order to stay on the cutting edge of your industry? In
Using Social Media for Customer Service: Why It’s Hurting Your Brand’s Reputation Read More »
If your business is on a budget, but experiencing a problem with your internet reputation, there are several ways to manage the crisis until you can get help. Keep reading to learn more. As a business owner, you are likely aware of the countless review websites where customers can comment on your products or
5 Tips to Triage a Negative Online Reputation for Businesses on a Budget Read More »